Return, Exchange & Cancellation

  • Cancellation
  1. Request made within 1 calendar day after order was placed - FULL refund.
  2. Request made before shipped - 90% refund + shipping
  3. Request made after shipped - Please see Return policy below


  • Exchange 

Exchange is applicable when you received defective contacts, and we will send you replacement with the original shipping method.


  • Return

Request to return or exchange shall be emailed to us within 7 calendar days from the day the package was delivered.. For orders after they've been shipped, items can be returned at buyer's cost and 90% refund will be granted, excluding shipping. Returned product must be in original/ unused/ unopened/ sealed condition.